Shipping Policy
- We offer fast shipping services across all regions of Egypt.
- Products are shipped within 3 business days from the order confirmation date.
- Shipping fees may vary depending on the customer’s geographic location, as well as the size and weight of the products.
- We ensure secure packaging of products to guarantee they arrive in excellent condition.
Return and Exchange Policy
We are committed to providing high-quality products. If you encounter any issue with a product, you can take advantage of our return and exchange policy.
- You can return or exchange the product within 14 days from the date of receipt if there is a defect in the product.
- The product must be in its original condition, unused, and returned with all accessories and original packaging.
- The customer bears the return shipping cost in cases of return or exchange, except when the product has a defect.
- Upon receiving and inspecting the returned product, we will issue a full refund using the original payment method.
- In the case of an exchange, the replacement product will be shipped as soon as the returned item is received and inspected.
Contact Us
For any inquiries or to initiate a return or exchange process, please contact our customer service via email at info@gaddbetak.com or call us at:
📞 01206414037 – 01033083442
